Legal Information for the public: mechanisms of access and use in the management of notaries and civil records of the Ministry of Justice of the Republic of Cuba

Abstract

Citizen information represents one of the pillars of governance applied to information management in government. The relationship established between the concepts of transparency, participation and collaboration as part of the trend to open government is a challenge for the public sector. An analysis of the regulatory framework in Cuba related to access to information held. Mechanisms established by the Directorate of notaries and civil records to facilitate access and use of legal information to the public are identified. Required works and how it should work in Cuba these mechanisms through interviews with teachers of the department Civil and Family Law, Faculty of Law, University of Havana. The mechanisms used 0by citizens to access and use legal information and their level of satisfaction were identified regarding notarial services received.