Academic libraries and information professionals in the context of generative Artificial Intelligence: the case of the Jesuit library Dr. Jorge Villalobos Padilla S.J.

Abstract

This text analyzes the mediating role of academic libraries in the context of generative artificial intelligence (GAI), with particular attention to the training and professional development of information specialists. The Jesuit library Dr. Jorge Villalobos Padilla S.J. at ITESO is taken as a case study. Based on a qualitative methodology and participant observation, the study gathers experiences, workshops, and programs developed within the ReflexIA project, as well as micro-workshops offered by librarians during 2024. Key skills that information professionals need to develop in the GAI era are identified: technical knowledge of tools, critical capacity to evaluate AI-generated content, among others. The library is recognized not only as a technology adopter, but also as a promoter of educational processes and ethical debates within the academic community. GAI represents an opportunity to rethink the functions of the library and the roles of library staff. The importance of continuous training, critical thinking, and ethics is highlighted as core pillars for keeping libraries as formative entities in today’s educational landscape.